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With Zoho Assist, you can access other computers remotely via secure remote connections – as if you were sitting right in front of them.
The most important features
Frequently Asked Questions
How does remote access work?
When you connect two computers together using Zoho Assist, it’s as if you’re giving one of them a remote control to operate the other. In this way, for example, an IT technician can connect to a user’s device, then see the user’s monitor on their own screen – making it possible for the technician to operate the user’s computer remotely. Everything that the technician does is visible on the user’s device. The user can, therefore, watch the mouse move across the screen - without doing anything, themselves. This remote support requires special remote support software such as Zoho Assist. Since it is web-based, no download and no installation is necessary, access data can be sent via e-mail.
How secure are remote connections with Zoho Assist?
Zoho Assist uses secure end-to-end SSL and AES 256-bit encryption for communication between users. The software is compatible with the known antivirus programs. In addition, access to Zoho Assist can be further secured via two-factor authentication. Open sessions will automatically end after a period of time that you have previously set.
Can I connect Zoho Assist to Helpdesk tools?
Yes, Zoho Assist connects to many customer service tools such as Zendesk, Freshdesk or ServiceNow. You can also combine the software with other Zoho customer service and engagement tools (such as Zoho Desk, Sales IQ, and Zoho Flow).
One Package For Every Need
Zoho Assist is part of Zoho One, a software package with over 40 applications that enable you to digitize, connect and optimize your business processes.
Think of Zoho One as an operating system for your business. Work with smart solutions that save you time and money. Treat yourself to software that thinks for itself!
You can purchase Zoho Assist as a stand-alone product, bundled with other Zoho applications, or as part of the Zoho One package. Whichever option you choose, you’ll definitely love Zoho!
Who is ZOHO Assist for?
Software for remote access
Supported by codafish
In addition to the prices quoted, local taxes (VAT, etc.) will be charged.
We Are Your Zoho Partner!
As a Zoho Authorized Partner, we offer comprehensive support for all Zoho products. Questions? Would you like to receive some more information with no obligation?
Then fill out the contact form and we will get back to you as soon as possible. In a FREE initial consultation, we can clarify your questions!