Zoho Directory: User management – Simple, secure, efficient

Manage your users and access to internal business systems with Zoho Directory! This identity and access management tool from Zoho offers all the features you need for secure user management – for developers, IT teams, and management tools. Elevate your IT security with Zoho Directory and enjoy smart features, GDPR-compliant solutions, and significant reductions in effort and costs!

Do you recognize yourself?

You have many different systems, and managing user access is a challenge?

You don’t know exactly who has access to which resource?

You find it difficult to address the access needs of different user groups?

Your IT security isn’t strong enough to protect you from threats and to meet compliance requirements?

Your current access system isn’t scalable?

No need to worry—Zoho Directory offers the solution your company needs!
Safeguard your systems with the powerful features of our Identity and Access Management platform and ensure secure, convenient access for your employees, service providers, and customers!

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Get to know Zoho Directory!

What Zoho Directory can do for you

Zoho Directory offers all the tools you need for efficient identity and access management, with its wide range of features and integrations! Boost the productivity of your IT administrators by reducing the time spent on repetitive tasks, ensure dedicated access control, and protect your employees and systems from cyberattacks.

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USER AND GROUP MANAGEMENT

Zoho Directory provides you with a comprehensive platform for creating, importing, and managing user accounts. You can organize your users into groups based on departments, roles, or teams, and define user roles with granular access permissions.
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SINGLE SIGN-ON

For a time-saving and user-friendly login, Zoho Directory uses Single Sign-On (SSO), which allows for a single login to access all apps integrated within Zoho Directory. The tool supports over 250 pre-integrated applications, as well as SAML, OIDC, and JWT protocols.
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MULTI-FACTOR AUTHENTICATION

To protect the security of personal data and internal company systems, Zoho Directory adds an extra layer of security at login with multi-factor authentication (MFA). You can enable mandatory MFA based on role, IP range, or application. For MFA, users can choose from TOTP apps like Microsoft Authenticator, an SMS-based code, or email verification.
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DEVICE AND LOCATION MANAGEMENT

In Zoho Directory, you can manage not only users but also all devices used to access Zoho services, whether on desktops or mobile apps. You can restrict access to specific devices or IP addresses, as well as implement geo-blocking or regional IP whitelisting.
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PASSWORD MANAGEMENT

Minimum length, complexity rules, expiration dates, and retry restrictions – in Zoho Directory, you can centrally manage all security policies for password management and enable self-service features such as password resets.
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AUDIT LOGS AND REPORTS

Zoho Directory provides a detailed log of all login and management activities on a dashboard with a real-time overview, which can be exported for security audits and compliance purposes.
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API ACCESS

Developers can use the REST API to integrate Zoho Directory into other systems. Additionally, tools such as Microsoft 365, Google Workspace, Dropbox, Salesforce, and many others can be integrated, and webhooks can be used for automation and notifications.
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INTEGRATION WITH AD

Are you already using Microsoft Active Directory (AD) for your local directory? Extend it by integrating with Zoho Directory to get the best of both local and cloud directories. By synchronizing the two systems, you can enable your teams to access cloud applications – and your IT administrators can automate access across all these cloud applications using APIs and protocols such as SCIM.

    Zoho Directory – Your benefits at a glance

    • Manage your identities centrally

      The Zoho Directory platform enables you to manage all users, groups, applications, and permissions in one place, significantly reducing the workload for your IT department.

    • Increase your security

      Multi-factor authentication, role-based access control, and audit logs help minimize the risks of cyberattacks and identity theft.

    • Increase your productivity!

      Thanks to Single Sign-On, you reduce the login effort and the associated time loss from multiple logins, thereby increasing your employees’ productivity.

    • Benefit from scalability and flexibility

      Whether small start-ups or large corporations, Zoho Directory is suitable for companies of all sizes, as it is 100% scalable and adapts to individual security policies and business processes.

    • Save time and costs!

      With Zoho Directory, routine processes such as user on-boarding and off-boarding can be fully automated, saving you both time and costs.

    • Be cloud-native and location-dependent

      Zoho Directory requires no local infrastructure and enables location-independent access, which is especially beneficial for remote teams and hybrid work models!

    • Work with a user-friendly interface

      With Zoho Directory, admins and users benefit from an intuitive and user-friendly interface – not least thanks to the self-service portal, where password resets, API access, and profile changes can be managed independently.

    • Seamlessly integrate Zoho Directory into the Zoho ecosystem

      Already using Zoho CRM, Zoho Mail, and other apps from the Zoho family? Zoho Directory can be easily and seamlessly integrated with them, providing a unified user base.

    • You can rely on high availability

      Zoho Directory is built on a distributed cloud infrastructure with high resilience and offers excellent availability and reliability. The system also includes automatic backups and disaster recovery features for emergencies.

    Zoho Service

    codafish><> is your official partner for Zoho. We support you in the design, integration and use of all Zoho products.

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    Make an appointment

    We will show you how you can use Zoho applications optimally for your company goals and business processes.

    Fast Support

    We support you with training and support for all questions relating to Zoho and take care of continuous further development.

    Zoho Directory – Prices

    You can choose from three Zoho Directory plans: Free, Standard, and Professional. If you prefer the option to cancel monthly, you can opt for monthly billing. However, with annual billing, while the cancellation flexibility is limited, you benefit from lower prices!

    Free Plan

    10 users
    0€ /month, monthly billing
    • Single Sign-On (3 apps)
    • Directory of stores (2)
    • Provisioning (Standard)
    • Device authentication (10 devices)
    • Administrator roles (Standard)
    • Reports (7 days)
    • Security guideline (Standard)
    • Multi-factor authentication
    • Conditional assignment (simple)

    Free Plan

    10 users
    0€ /month, annual billing
    • Single Sign-On (3 apps)
    • Directory of stores (2)
    • Provisioning (Standard)
    • Device authentication (10 devices)
    • Administrator roles (Standard)
    • Reports (7 days)
    • Security guideline (Standard)
    • Multi-factor authentication
    • Conditional assignment (simple)
    monthly

    Free Plan

    10 users
    0€ /month, monthly billing
    • Single Sign-On (3 apps)
    • Directory of stores (2)
    • Provisioning (Standard)
    • Device authentication (10 devices)
    • Administrator roles (Standard)
    • Reports (7 days)
    • Security guideline (Standard)
    • Multi-factor authentication
    • Conditional assignment (simple)
    annually

    Free Plan

    10 users
    0€ /month, annual billing
    • Single Sign-On (3 apps)
    • Directory of stores (2)
    • Provisioning (Standard)
    • Device authentication (10 devices)
    • Administrator roles (Standard)
    • Reports (7 days)
    • Security guideline (Standard)
    • Multi-factor authentication
    • Conditional assignment (simple)

    In addition to the prices quoted, local taxes (VAT, etc.) will be charged.

    * Employees only have access to the settings in the site editor

    Zoho Directory and GDPR

    As a secure identity and access management platform, Zoho Directory ensures GDPR compliance and adherence to applicable data protection regulations at all times, and comes with various features and measures to support this.

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    DATA SECURITY


    Zoho Directory stores data for European customers in data centers within the EU and utilizes access controls, auditing, and data encryption. Whether in transit or at rest, all data is encrypted using TLS/SSL and AES-256 encryption.

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    TRANSPARENCY AND ACCOUNTABILITY


    Thanks to the audit logs and access histories, admins can track who has accessed which apps or systems at any time. As a preventative measure against unauthorized access, user roles and permissions can also be configured in advance to ensure that data access is limited to what is necessary.

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    ORDER PROCESSING CONTRACT


    As is customary at Zoho, Zoho Directory provides a Data Processing Agreement (DPA) in accordance with Article 28 of the GDPR. This agreement outlines how Zoho handles personal data on behalf of customers. Companies are required to actively accept this agreement to ensure compliance with the GDPR.

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    TOMs


    To ensure the protection of personal data, Zoho Directory provides a range of technical and organizational measures. These include multi-factor authentication, password policies, IP whitelisting, role-based access, automated session timeouts, and much more.

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    LOCATIONS AND TRANSMISSION


    Zoho Directory guarantees that no personal data is shared without prior active consent and allows customers to choose their preferred data location. Additionally, Zoho Directory does not use any third-party tracking tools, such as Google Analytics.

    Integrations with application products

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    FAQ

    Who is Zoho Directory suitable for?

    Whether you’re a small start-up or a large corporation, Zoho Directory is suitable for all companies and their teams looking to centrally manage user access, enhance security, and automate processes.

    SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)

    For small and medium-sized businesses, implementing Zoho Directory means less IT effort due to its simple setup and management, which can be handled without a large IT department. Additionally, the centralized management of all apps and users saves time and reduces errors in the system. Moreover, Zoho Directory offers an affordable pricing structure tailored to actual needs.

    IT ADMINISTRATORS

    IT administrators benefit from Zoho Directory’s straightforward user and group management, as well as its intuitive dashboard. Most importantly, the application is ideal for IT professionals, as it offers seamless integration with Active Directory and LDAP.

    HR AND MANAGEMENT

    Zoho Directory offers efficient and, above all, automated onboarding and offboarding processes for employees, making it ideal for HR departments and managers. Companies can ensure that employees have immediate access to all the tools they need and quickly revoke this access when they leave the company. The

    How can I buy Zoho Directory?

    You can purchase Zoho Directory directly on the website with just a few clicks. Simply visit https://www.zoho.com/de/directory and click on “Prices.” There, you will find an overview of the different pricing plans. Select your preferred plan. If you haven’t created a Zoho account yet, you will need to do so in the next step and then log in to your account. Next, book the license by specifying the desired number of users and choosing between annual or monthly billing. To complete the purchase, pay for the license using your preferred payment method. Once done, you can immediately start managing by inviting users, configuring policies, and connecting apps.

    How is Zoho Directory implemented?

    Zoho Directory can be set up and connected to your apps in just a few simple steps.

    Step 1: Account creation

    Go to Zoho Directory and sign in with your Zoho account.

    Step 2: Activation

    Once you are logged in, activate Zoho Directory.

    Step 3: Manage users

    You can add your users directly from the Zoho Directory Dashboard by clicking on “Add User” under the “Users” section and entering their information. It’s important to assign the appropriate role for each user right away. Once done, the users will receive an email invitation to activate their accounts. Alternatively, you can add users in bulk by uploading a prepared CSV file with all the required information.

    Step 4: Creating user groups

    In the next step, create individual groups under “Groups” and “Create Groups” to assign users permissions to apps or resources by defining roles and access rights for the corresponding systems.

    Step 5: Setting up Single Sign-On

    Next, integrate Single Sign-On for an efficient login process. This will allow your users to log in to various apps with a single set of credentials. To do this, go to Configure SSO under Apps. Follow the instructions provided to connect the apps and properly configure the SSO.

    Step 6: Activation of multi-factor authentication (MFA)

    To enhance security for your users and systems, it’s essential to enable multi-factor authentication. To do this, click on “Activate MFA” under Security. MFA provides an additional security layer on top of Single Sign-On. In the settings, you can choose from multiple MFA methods, such as SMS, authenticator apps, or email verification.

    Step 7: Synchronization with Active Directory

    This step is optional: If you are already using Microsoft Active Directory or Azure AD, you can synchronize Zoho Directory with it. Simply go to AD synchronization and follow the instructions. Once complete, you can import users and groups from your Active Directory.

    Step 8: Define access policies and security rules

    To design comprehensive access control, you should define access policies to specify which user can access your systems, when, and from which device. To do this, click on “Create Policies” under Access Controls. In the settings, you can define rules for IP-based access control, conditional access, and device management.

    Step 9: Reporting and monitoring

    For comprehensive monitoring of activities in Zoho Directory and to ensure compliance with all security policies, you should use audit logs and reports. Under the Reports menu, you can select your desired report type at any time and generate your report.

    Step 10: User administration

    If needed, you can manage user access to various applications and data through Zoho Directory under Access Control. There, you can add apps, define specific access rights, and assign roles and permissions for each app based on the user group.

    Step 11: Training and onboarding

    Don’t leave your employees in the dark! Provide training resources or conduct sessions to ensure that all teams understand how to log in, use MFA, and how Zoho Directory functions.

    Why should I choose Zoho Directory over other similar tools?

    Every company should choose their identity and access management tool based on their specific needs. Compared to other competitors, Zoho Directory stands out with its significantly lower price, the ability to integrate with over 100 cloud apps, a strong focus on data privacy, high user-friendliness, and a broad range of features in group management, access policies, and automation. Additionally, the option to integrate Zoho Directory with existing systems like Microsoft AD and Google Workspace provides a strong unique selling point compared to other tools.